ChatGPT: How to Use For Market Research

Jun 24 / Ashley Gross

Overview

Doing market research used to mean digging through spreadsheets, customer surveys, and endless competitor reports. Now, with ChatGPT, you can ask the right questions — and get fast, focused insights in plain language.

Whether you’re testing a new idea, exploring competitors, or refining your audience, ChatGPT can help streamline your research process. No expensive tools. No market research degree required.

This guide walks you through:
  • Why ChatGPT works for market research
  • What you’ll need to get started
  • A 10-step walkthrough
  • Optional enhancements
  • Practical use cases
  • A real-world example

Why Use ChatGPT for Market Research?

ChatGPT is like a research analyst that works on-demand. It helps you quickly gather information, spot patterns, and generate summaries — without needing to comb through hundreds of sources yourself.

Key Benefits:
  • Saves hours of manual research
  • Offers insights in real time
  • Adapts to any niche or audience
  • Helps shape strategies and positioning
  • Works with both GPT-3.5 (free) and GPT-4 (more accurate)

What You’ll Need

Before you begin, make sure you have:

1. An OpenAI Account

  • Free users get access to GPT-3.5
  • Paid users (ChatGPT Plus) get GPT-4 for deeper insights


2. A Clear Research Goal
Know what you want to learn.
Examples:
  • “What are the top pain points for small business owners?”
  • “How does [competitor] position their service?”


3. Some Background Context (Optional but Helpful)

ChatGPT does better with more direction. Think:
  • Your industry
  • Audience segment
  • Geographic market
  • Competitor names

Step-by-Step: How to Use ChatGPT for Market Research

Step 1: Open ChatGPT

 Log in, and choose GPT-3.5 or GPT-4.

Step 2: Define the Problem or Topic

Example prompt:
“I’m launching a fitness app for busy professionals. What are common pain points they face with existing apps?”

This gives ChatGPT direction and focus.

Step 3: Ask About Target Audiences

Prompt:
“Who is the ideal customer for a fitness tracking app targeted at professionals in their 30s?”

ChatGPT can identify demographics, needs, behaviors, and goals.

Step 4: Identify Pain Points

Prompt:
“What are the top frustrations people have with fitness apps?”

Use this to guide product development or marketing messaging.

Step 5: Explore Trends

Prompt:
“What are current trends in health and fitness for professionals?”

ChatGPT can summarize what’s gaining traction in your niche.

Step 6: Analyze Competitors

Prompt:
“Give me a SWOT analysis of MyFitnessPal.”

Or: “Compare MyFitnessPal and Fitbit — what are their strengths and weaknesses?”

Great for finding gaps or positioning angles.

Step 7: Generate Customer Questions

Prompt:
“What questions might a customer ask before downloading a fitness app?”

This can help you improve landing pages, FAQ sections, and onboarding.

Step 8: Test Messaging

Prompt:
“Write a short value proposition for a fitness app aimed at busy professionals.”

Follow up with:“Can you make it more persuasive?” or “Make it sound more casual.”

Step 9: Summarize Research

Prompt:
“Summarize everything we’ve learned into key insights.”

Useful for building slides, sharing with teams, or making decisions.

Step 10: Ask What You Missed

Prompt:
“What else should I consider when researching the fitness app market?”

This ensures you don’t overlook something critical.

Optional Enhancements

Take your research further:

  • Validate insights with real data (surveys, Google Trends, etc.)
  • Use ChatGPT to draft survey questions
  • Ask for content ideas based on pain points
  • Request chart/table formats for presentation use
  • Feed in your product features and ask for feedback or positioning help

Practical Applications

Startup Ideation
Quickly test market fit, explore gaps, or refine a pitch.

Marketing Strategy
Build personas, test ad copy, or create messaging frameworks.

Product Development
Spot customer needs before you build — or pivot quickly.

Competitor Research
Understand what others are doing and how to differentiate.

Case Study: Launching a Niche SaaS Tool

Prompt Used:
“I’m building a SaaS tool that automates bookkeeping for solopreneurs. What should I research before launch?”

Result:
ChatGPT helped identify the target audience, pain points (confusing tax rules, lack of time, fear of audits), major competitors, and value-driven messaging ideas.

Impact:
The founder refined their landing page and positioning before launch — saving weeks of manual research and making their offer clearer.

ChatGPT won’t replace deep, formal market research — but it gives you a powerful head start. 

In just minutes, you can explore audiences, analyze competitors, and test messaging ideas without leaving your browser.

Just ask the right questions — and let the research come to you.